To our Retail Partners,
First, we want to say that we hope you and your families are finding the best ways to cope with the stress and uncertainty of this global COVID-19 emergency. We hope that you will be able to find some breath and ease while we all figure out the upcoming steps together. We care about you, and we want to make sure any concerns you may have are heard and addressed.
elbe’s is closely monitoring the coronavirus outbreak and will continue to follow the guidance of our state, local and federal health agencies in best protecting our employees and customers. We remain flexible and ready to adopt changes as necessary.
The health and safety of our employees, their families and your family is critical to us. We have closed our lobby and facility to all visitors until further notice. Our small and dedicated team is in good health, vigilant and committed to delivering safe and reliable edibles as we have been doing since 2010.
Our facility is a commercial bakery/processing facility and as a commercial food facility, we will continue our dedication to the highest standards of cleanliness and the strictest of hygiene rules for our staff. In addition to our comprehensive rules and standard operating procedures, we are also monitoring daily updates from the CDC, WHO, ODA, OHA and FDA in case there are any changes we need to implement.
At this time, our business is fully operational, and we will remain in close contact with our suppliers. Currently, we do not anticipate any interruption in our supply chain, and our inventory levels are strong. We are prepared to deliver our delicious edibles with the same excellent level of service you’ve come to expect. Any change in service or our delivery routes will be communicated right away. If you have special instructions for us, or special procedures you would like us to follow when arriving at your location, please let us know.
Lastly, we want you to know that we are here. We will keep doing what we do, so you can do what you do. With a little time and a lot of patience we can make it through this together. If it gets to be a little too much, we hope you will take a breath, eat a cookie, smoke a bowl, pet your cat, put a costume on your dog or watch a panda video, then wash your hands. That is our plan.
Laura (elbe) Brannan, CCO
Hovering Laplante, CEO/CIO
Gretchen Palmer, CAO